Legal centre
Effective and last updated 23 August 2026 · Version 1.0
Operator: TrailMate 4WD (“we”, “us”, “our”), based in Western Australia, Australia.
Contact: support@trailmate4wd.com.au
Applies to: the TrailMate 4WD website, progressive web app and related services (the “Service”).
In plain English
- Three documents: privacy policy, terms of service and safety disclaimer.
- We handle your data under Australian privacy law and never sell it.
- Subscriptions are optional, cancellable any time, and covered by Australian Consumer Law.
- All trip, fuel and servicing figures in the app are estimates only.
This summary is provided for convenience only. The full text below is what applies.
Everything you need to know about how TrailMate 4WD handles your data, what you agree to when you use the app, and the limits of the trip advice we provide.
Documents
- Privacy policy — what we collect, why, who we share it with and how you can access or delete it.
- Terms of service — your account, TrailMate Pro subscriptions, billing, cancellation and refunds.
- Safety disclaimer — trip plans, checklists and cost estimates are guidance only.
- Help & support — account help, billing, data requests and how to report content.
Who we are
TrailMate 4WD is an Australian trip planning and vehicle preparation app for four wheel drivers. We operate from Australia and handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
You can reach us any time at support@trailmate4wd.com.au.
This document is governed by the laws of Western Australia, Australia, and the parties submit to the non-exclusive jurisdiction of its courts.
For any questions about this document, contact TrailMate 4WD at support@trailmate4wd.com.au.